For overseas customers considering a purchase from our store
Starbase is a retailer serving the Japanese domestic market. We do not provide the following services:
- Overseas shipping
- English instruction manuals
- Assistance with personal export procedures
(including special packing beyond our standard packaging, delivery to export agents, customs clearance support, etc.)
We do not ship orders to temporary delivery locations, such as hotels, other accommodations, or airport counters.
For tax-free purchases made through October 31, 2026, a handling fee of 1.65% of the product price will be charged.
Please note that Starbase Tokyo will not participate in Japan's new tax-free shopping refund system for the time being. Accordingly, purchases made at Starbase Tokyo on or after November 1, 2026 will be sold at prices including Japanese consumption tax and will not be eligible for a consumption tax refund under the new system.
The date when we will resume tax-free sales has not yet been determined.
We are not responsible for any issues, such as collimation errors, that may occur while transporting a telescope outside Japan. When transporting a telescope by air, it must always be carried as hand luggage. To ensure product quality, we do not offer tax-free sales for large telescopes, such as the TOA series, that exceed airline carry-on baggage limits.
Please also note that many manufacturers, including Takahashi, may void the product warranty if the product is purchased in Japan for use overseas once it has left Japan.
Repair requests are accepted only at our store. In general, your local dealer will not be able to handle repairs on your behalf. We kindly ask that you understand these conditions before purchasing from our store.
If reserved items are not purchased within two months after they become available, the reservation will be cancelled.
If you are interested in Takahashi products, please find your local dealer here: